Wander Ellijay by E.D. & Co Return, Replacement, and Shipping Policy

πŸ“¦ Shipping Policy πŸ“¦

Flat Rate Shipping: We offer a flat rate shipping of $9 per order across the United States.

Production Times: Our products are crafted with care and precision. The production times vary and can be found here. Please consider the production time when estimating the arrival of your purchase.

Packaging: Your items are securely packaged to ensure they reach you in perfect condition. More details about our packaging can be found here.

πŸ”„ Return & Replacement Policy πŸ”„

We strive to provide you with products that are of high quality and free from defects. Our return and replacement policy is in alignment with Printify’s guidelines to ensure consistency and satisfaction.

Returns: We do not accept returns due to the custom nature of our products. All sales are final.

Refunds: Refunds are only issued for products that are damaged, defective, or sent in error. Claims must be submitted within 4 weeks after the product has been received.

Replacements: Products are eligible for replacement if damages, defects, or the wrong item is sent. To initiate a replacement, please get in touch with us within 4 weeks of receiving your item.

πŸ” Eligibility for Replacement πŸ”

A product is eligible for replacement if:

It is flawed or damaged.

It does not match the description or preview.

It is lost in transit.

Please note that we require photos of the product as proof to proceed with a replacement.

🚚 Shipping of Replacements 🚚

Replacement items will be shipped following the same flat rate shipping policy.

The production time for replacements will align with our standard production times.

πŸ“ How to Initiate a Return or Replacement πŸ“

Contact Us: Reach out to us within 4 weeks of receiving your order.

Provide Proof: Send us a photo of the damaged or incorrect item.

Confirmation: We will confirm the eligibility for a refund or replacement.

Please proceed: If you’re eligible, we’ll proceed with the refund or send out a replacement.

πŸ“ž Customer Service πŸ“ž

Your satisfaction is our priority. If you have any questions or concerns regarding your order, our policies, or need assistance with a return or replacement, please contact us. We are here to assist you and ensure your experience with Wander Ellijay by E.D. & Co is delightful.

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Thank you for choosing Wander Ellijay by E.D. & Co, where we bring the spirit and charm of Ellijay, GA to you, wherever you are.

Need help?

Contact us at [email protected] for questions related to refunds and returns.

Welcome to Wander Ellijay!
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